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Microsoft Outlook 2010 with Business Contact Manager is a great customer relationship management (CRM) tool for small business owners because they can use it to help them improve the effectiveness of their customer service, sales, and marketing efforts.
Business Contact Manager for Outlook is an add-on to Outlook, so small business owners can use Outlook 2010 to store personal information and manage their calendars, while using Business Contact Manager for Outlook to help them run their businesses.
System requirements: Microsoft Office Professional Plus 2010, Microsoft Outlook 2010 (standalone)
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